3564 Hammond Bay Rd Nanaimo, BC
250-797-7229
Direct Billing Insurance Companies
​Every insurance plan is different. We recommend you check with your insurer to find out the exact coverage.
There is a service phone number on the back of your insurance card. Please call your insurance company to find out if your plan includes acupuncture benefits.
Questions to ask:
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Does your insurance policy cover acupuncture care?
yes / no
Do you need a referral from a primary care doctor?
yes / no
If yes, is your referral for a specific number of visits or specific time limit?
yes / no
Does your referral need to be proved by the insurance company first?
yes / no
Is there a dollar limit per year?
yes / no
If yes, what is the dollar limit?
Is there a limit to the number of visits allowed per year?
yes / no
If yes, how many are allowed per year?
Does your insurance company cover your conditions?
yes / no
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Please note:
Coverage is often not 100% and the patient is responsible for the portion not covered.
We are able to bill to one insurance company only. If you have dual coverage, we will submit to the prime company and give you a receipt to submit to the alternate.
The Clinic provides this service as a courtesy to our patients. There have been times when claims do not go through due to the online portal being down or if your insurance company puts the claim on hold due to insufficient information on file, the patient is ultimately responsible for payment of treatment provided, we do not leave payments outstanding for service provided.
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To do a direct bill, please download and fill the eClaim-Patient-Consent-Form, email or bring with you when you attend the clinic.