Frequently Asked Questions
1. Is acupuncture safe?
Yes. Acupuncture has been used safely for over 2,000 years. In BC, all registered practitioners must follow strict safety guidelines, using only sterile, single-use, nontoxic needles, as required by the College of Complementary Health Professionals of BC (CCHPBC).
2. Do acupuncture needles hurt?
Not really. Acupuncture needles are very thin—about the width of a cat’s whisker. Most people feel little or no discomfort. Some may notice a light tingling or heaviness, which is a normal sign that the treatment is working.
3. What does a first visit include?
Your first appointment includes a consultation and a personalized treatment plan. Depending on your needs, it may include acupuncture, cupping, herbal consultation, or lifestyle advice. Herbs or supplements are billed separately.
4 How long are the visits?
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First visit: approx. 60 minutes
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Follow-up visits: approx. 45 minutes
5. What should I wear to my appointment?
Wear loose, comfortable clothing. Also, eat a light meal beforehand—don’t come on an empty stomach.
6. How many treatments will I need?
That depends on your condition. Acute issues may respond within a few visits, while chronic problems may take longer. Most treatment plans begin with 4–10 sessions.
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7.Will my insurance cover acupuncture? What about ICBC, MSP?
Yes. Many extended health plans include acupuncture coverage. We recommend checking your individual policy for details. In most cases, a doctor’s referral is not required.
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ICBC: ICBC covers 12 sessions within the first 12 weeks after a car accident. We can direct bill ICBC on your behalf.
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MSP: If you qualify for the MSP Premium Assistance Program, MSP covers part of up to 10 acupuncture treatments per year. Contact MSP to check your eligibility.
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8. Can you direct bill insurance companies?
Yes. We offer direct billing for most major insurers, including:
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ICBC
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MSP (for eligible patients)
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Sun Life, Canada Life, Manulife, Blue Cross, and more